Dinesh Goel is the Founder & CEO of Robylon, an agentic AI automation platform focused on solving customer support and presales automation through intelligent, autonomous agents. He is a 3-time founder with over 12 years of experience building tech startups. Previously, he founded Aasaanjobs, a recruitment platform that scaled to ~$50M ARR and was acquired by OLX, and Oneworldnation, a blockchain gaming startup that reached $2M ARR before shutting down due to policy changes.
In this episode, Dinesh talks about how the startup landscape has changed, especially around building and maintaining strong teams amid shifting workforce attitudes. He shares his perspective on the gap between flashy AI demos and the real-world tools that actually improve efficiency and problem-solving. As AI changes the way customer support and other roles function, he explains why upskilling and automation will become vital. Drawing on his experience scaling products internationally, Dinesh also discusses the lessons learned from different markets and how that informs product design and go-to-market strategies. Throughout, he emphasizes patience, resilience, and continuous learning as key to leadership and long-term success.