Expert insight from practitioners deploying AI

Praveen Kumar Koppanati

QA Automation Lead

When AI is only recommending, decision authority usually stays with a human, but even that can be fuzzy unless you deliberately structure it. A recommendation can feel harmless until people begin to depend on it and then you realize the...

Rajesh Sura

Head of Data Engineering and BI, North America Stores, Amazon

AI can surface patterns faster than any team, rank options with remarkable precision, and execute within defined boundaries at scale. But recommending and deciding are fundamentally different acts, and that distinction is exactly where l...

Hemant Soni

Expert in Telecom, Media & Technology

When AI enters the decision loop, ownership does not disappear; it becomes more explicit. AI may recommend, predict, or even execute actions at machine speed, but accountability always remains human and organizational. The decision to tr...

Praveen Kumar Koppanati

QA Automation Lead

“Honestly, what breaks first usually isn’t the model. It’s everything around it.” In a prototype, you’re working with clean data, a controlled setup and people who are willing to tolerate rough edges because it’s a demo. The moment you g...

Rajesh Sura

Head of Data Engineering and BI, North America Stores, Amazon

In a prototype, everything works because everything is controlled. The data is clean, the scenarios are curated, and the team running it already believes in it. Production is none of those things. What breaks first is rarely the model. I...

Vivek Pandit

Frontier AI Lead - RL Environments

I believe we need to first understand what's the utility of evaluations. Evaluations as a tool for quantitative benchmarking and setting a common source of truth that people can agree on is really important to establish. This helps set a...

Praveen Kumar Koppanati

QA Automation Lead

When benchmarks stop reflecting reality, the first thing I remind myself is that benchmarks are not “wrong”, they’re just safe. They’re clean, stable and predictable. Production is none of those things. In the real world, data shifts, us...