Srikrishnan Ganesan is the Co-founder and CEO of Rocketlane, a specialized platform designed to help businesses streamline professional services and client onboarding. With over a decade of experience building SaaS companies, Sri has a strong background in customer experience and startups. Before Rocketlane, he co-founded Konotor, a mobile engagement platform that was acquired by Freshworks and evolved into Freshchat. His work centers on creating tools that improve project outcomes and make teams more efficient.
In this episode, Sri shares what inspired him to build Rocketlane after recognizing the challenges in managing client-facing projects during his time at Freshworks. He talks about how AI is evolving beyond simple automation to take on more complex, strategic roles, and describes his view of AI as an “intern” that grows smarter through collaboration with humans. Sri also discusses how his team embraces AI-first thinking by reimagining workflows and maintaining high-quality data to empower experimentation. Beyond technology, he touches on the importance of ethical AI use and how leaders can foster an environment where curiosity and practical learning lead to sustainable innovation.
